Shipping policy
SHIPPING PROCESS
We ship using a standard Post Office or USPS/UPS/FEDEX whereby you can track your order easily and in a timely manner. All orders request a signature upon delivery and to never be left unattended, Please make sure you gave correct shipping address so that they can delivery package to you in right way.
Because we can’t control over this, we request our customers track and trace their order and delivery times advised by the courier and ask for someone to be home during this time frame to avoid theft and missing parcels taking place.
If the package return back caused the wrong shipping address or no one sign up, we have the right to cancel your order and the shipping cost&handing fee will not refund.
Orders placed on a weekend day will be processed within 24-48 hours of the next business day.
SHIPPING COSTS:
Normally we supply Best Shipping cost for all the orders,but different country shipping policy are different.The cost will be different,you can check the details in your checkout page.Any question, you can contact us and check the details.
IMPORTANT NOTES:
Please ensure your delivery details are correct as we are unable to re-direct packages or change the shipping address or add items to history order once your order has been dispatched. Wish understand.
For international customers, TAX is not included in the product price and it’s the buyer’s responsibility to take care of the destination countries import TAX & VAT if it’s occurred. We will do our best to reduce that customs cost for every order.
SHIPPING TIME
NATIONAL SHIPPING
Delivery for orders placed by 10:00am Monday – Friday are shipped via Post Office Service (For in-stock items only). Please allow 24 hours for dispatch. Please allow 1-4 additional days for capital cities (using regular post) please allow an additional 1-3 days for locations outside of metropolitan areas. Any delivery date or time specified by us is a best estimate only and We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. All orders are subject to availability.
INTERNATIONAL SHIPPING
Delivery for orders placed by 10:00am Monday – Friday are shipped via UPS/Fedex (For in-stock items only). Please allow 24 hours for dispatch. Please allow 2-14 additional days depending on your location. Any delivery date or time specified by us is a best estimate only and We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. All orders are subject to availability.
Orders will be delivered between Monday – Friday 9am – 5pm, please note deliveries are not made on weekends. Orders are subject to availability. We advise getting in touch and selecting express shipping should your order be urgent.
OWNERSHIP RISK
Ownership and risk of damage in the goods passes to you upon delivery at your specified delivery address.
SALE DELIVERY DELAYS
Please note during sale periods, orders may be subject to delay, so please allow more days to arrange the goods and shipping.